Your privacy is not merely a legal obligation to us — it is a moral responsibility we uphold firmly. Learn how RichDaddy collects, uses, and protects your personal information as a Malaysian player.
Six core pillars that form the foundation of RichDaddy's Privacy Policy — designed specifically to ensure the safety and trust of every Malaysian player.
All data transmitted between your device and RichDaddy's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks. Your personal and financial information cannot be intercepted or read by any third party during transmission.
Your personal data is stored in data centres equipped with multi-layered access controls, 24/7 monitoring, and strict backup procedures. Only staff with specific authorisation who have undergone background checks are permitted to access our players' data.
You have the full right to access, correct, or request deletion of your personal data. Through the RichDaddy account control panel, you can manage your own privacy preferences and communication settings at any time without going through complicated procedures.
RichDaddy has never and will never sell, rent or disclose your personal information to third parties for marketing or commercial purposes. Your data belongs to you and we use it solely for the purposes clearly stated in this Privacy Policy.
RichDaddy operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data collection, processing and storage has been reviewed and complies with applicable Malaysian legal requirements to protect your rights as a user.
You have full control over the marketing communications you receive from RichDaddy. Unsubscribe at any time via the link provided in every email, or update your notification preferences directly from your account settings with no hassle.
This Privacy Policy is published by RichDaddy Entertainment Sdn. Bhd. ("RichDaddy", "we") and applies to all users who access or use the richdaddy.win platform and all related services we offer.
We understand that your trust is the foundation of our relationship. When you register an account, make a deposit, play games, or simply browse our website, you are entrusting us with your personal information. We do not take this responsibility lightly.
This Privacy Policy clearly explains what types of data we collect, why we need it, how we use it, who we may share it with, and what your rights are regarding that data. If you have any questions after reading this document, our support team is ready to assist.
By using the RichDaddy platform, you agree to the collection and use of information as described in this Privacy Policy. This Policy should be read together with Terms and Conditions us.
RichDaddy only collects data that is strictly necessary to provide you with a safe, seamless and quality service. The following are the categories of data we collect:
RichDaddy does not store full credit or debit card numbers in our systems. All card payments are processed directly by certified payment processors that comply with PCI DSS standards.
Every piece of data we collect has a clear and legitimate purpose. We do not use your data for purposes unrelated to the services you use. The following are the primary purposes for which your data is used:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account registration & verification | Identity, KYC | Contract fulfilment |
| Deposit & withdrawal processing | Finance & banking | Contract fulfilment |
| Fraud prevention & security | Technical, transactional | Legitimate interests |
| AML compliance & legal obligations | Identity, transactions | Legal obligation |
| Customer support | All related categories | Contract fulfilment |
| Marketing communications (with consent) | Email, phone number | Your consent |
| Product improvement & analytics | Usage and technical data | Legitimate interests |
RichDaddy does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may need to share certain data with the following parties under limited and controlled circumstances:
All third parties we work with are bound by legally binding data processing agreements and may only use your data for purposes specified by RichDaddy.
RichDaddy continuously invests in high-grade security infrastructure to ensure your data is always protected. Key security measures we have implemented include:
RichDaddy uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or user experience of our platform.
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of your personal data that we hold. We will fulfil your request within 21 business days.
If any of your data is inaccurate or incomplete, you may request a correction at no charge.
You may request deletion of your data, subject to our legal obligations to retain certain records for the required retention periods.
You may request that we restrict the processing of your data under certain circumstances, such as while a dispute regarding data accuracy is being resolved.
To exercise any of the above rights, please contact our customer support team. We will process your request promptly and at no charge.
RichDaddy does not retain your data longer than necessary. Our data retention periods are determined based on operational requirements, legal obligations and security considerations:
Once the designated retention period has expired, your data will be permanently deleted or anonymised so that it can no longer be linked to your identity.
The richdaddy platform is strictly for adults aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.
Should we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has registered a RichDaddy account are advised to contact our support team immediately.
Access by minors is strictly prohibited. RichDaddy enforces a rigorous age verification process at registration and upon withdrawal of winnings to ensure full compliance with this requirement.
The richdaddy platform may contain links or references to third-party websites, particularly those related to game providers or payment services. Please note that this Privacy Policy applies solely to the richdaddy.win platform and does not cover those third-party websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any website you visit before providing them with any personal information. RichDaddy makes no representations or warranties regarding the privacy practices of third-party websites.
RichDaddy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or platform improvements. Each new version will be published on this page along with the latest update date.
If there are significant changes to how we process your personal data, we will notify you via an in-platform notification or through the email address registered to your account. Continued use of the RichDaddy platform after any changes are published will be deemed as your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to every privacy-related inquiry within three (3) business days. For more complex issues requiring in-depth investigation, we will keep you informed of the expected resolution timeline.
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection or the relevant regulatory authority under applicable law.
This Privacy Policy is in full compliance with Personal Data Protection Act 2010 (PDPA) Malaysia. RichDaddy is committed to protecting every player's privacy with the highest standards of security and data handling.
Version 3.1 | Last updated: January 2026